How This FAQ Works for You
We've organised this page around the questions that come up most often — account setup, wallet deposits, withdrawal steps, and what to do when something doesn't go as expected. Each answer reflects how the platform actually works, not a generic script. When you deposit via bKash or Nagad, the amount shows in your account wallet once the transfer confirms on the payment
rail — usually within the same session. Rocket works the same way. Withdrawals go back to the wallet you used, and we verify the account match before processing. If you're accessing from Dhaka or anywhere else in Bangladesh, the same steps apply. For anything not covered here, our support team is reachable through the channels listed below. Eligibility and access depend on
your local law and region.
- bKash
- Nagad
- Rocket
- Bank Transfer